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UPDATES
We're constantly making updates to the platform, you can see some of the highlights below.
Recent Updates: Welcome
December 2022
deeper integration with Shopify
private launch of analytics dashboards
updates to our Shopify integration to support their latest APIs
August 2022
set a video watermark that is different to your company logo
improved documentation to get you started
minor bugfixes
July 2022
mobile app performance improvements when loading lots of video tasks
increased logo watermark size on videos
minor bugfixes
June 2022
improved branding UX in admin console
major email upgrade - near 100% email delivery rates are achieved now
mobile app - enable all users to see all remaining videos to be sent, and when videos are sent they are automatically sent from the user that created the recording
mobile app - enable users to only see videos allocated to them (round robin assignment)
May 2022
support for Xero integrations (private preview, contact us if you are interested)
default "play" icon that end customers see is now translucent green (can be changed in back end upon request to align to your brand)
minor Shopify integration bugfix, root cause determined to be an undocumented change made on Shopify's API
April 2022
video thumbnail (appears in video to end customer) now shows the first frame of the recorded video
further improvements to backend to enhance resiliency related to CICD
integration enhancements - maximum delay is now 2 minutes from the time an order is placed in Shopify to when it arrives in the mobile app
March 2022
improvements to Shopify merchant onboarding process
integration to Raisely built to help charities thank their donors (enquire if interested)
major update to mobile UX
Feb 2022
admin console UX improvements
mobile app UX improvements
reliability improvements
Jan 2022
WooCommerce integration built
support for bulk CSV/XLS file imports of tasks (contact us if interested)
enabled merchants to send unlimited amount of test videos to themselves to verify branding their customers will see, and learn how to use the mobile app
November 2021
major upgrade of video delivery platform (supports an almost unlimited amount of concurrent video views)
significant backend server improvements to offer more scale and performance (easily supports 50k videos/sends day)
October 2021
accepted into Shopify App store
admin console merged into Shopify Admin console (offers a great user experience for Shopify merchants)
September 2021
updated default colours for video landing page, these can be modified in the admin console to suit your brand
integrated with Shopify billing platform
enable upload of favicon to improve branded experience further
August 2021
enhancements to Shopify integration
see videos completed in mobile app
mobile app - order number is shown in task description
mobile app - customer lifetime value shown, in addition to order count (Shopify customers only)
June 2021
support for multiple users from a single company
video recording tasks distributed evenly on a round robin basis where there are multiple users
May 2021
major improvements made to company admin console
simplified onboarding experience for new merchants
April 2021
see a history of all videos sent to a user in the mobile app, from the video recording page
March 2021
enable video tasks to be skipped in the mobile app
capture email/video engagement stats
admin console launched for company administrators
Feb 2021
performance updates when performing database queries
moved most of the platform to a microservice architecture to enable easier updates and targeted performance increases
November 2020
mobile app launched on iOS and Google Play stores
MVP of video delivery platform established
August 2020
migrated tech stack away from Heroku (for a bunch of reasons)
beta mobile app launched
Jan - June 2020
development started
idea for CX Video came following Alex's success with www.provedore.com.au, when he noticed producers had no way of providing a "digital cellar door" experience easily.
Recent Updates: Text
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