UPDATES

December 2022

• deeper integration with Shopify

• private launch of analytics dashboards

• updates to our Shopify integration to support their latest APIs

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August 2022

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• set a video watermark that is different to your company logo

• improved documentation to get you started

• minor bugfixes

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July 2022

• mobile app performance improvements when loading lots of video tasks

• increased logo watermark size on videos

• minor bugfixes

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June 2022

• improved branding UX in admin console

• major email upgrade - near 100% email delivery rates are achieved now

• mobile app - enable all users to see all remaining videos to be sent, and when videos are sent they are automatically sent from the user that created the recording

• mobile app - enable users to only see videos allocated to them (round robin assignment)

May 2022

• support for Xero integrations (private preview, contact us if you are interested)

• default "play" icon that end customers see is now translucent green (can be changed in back end upon request to align to your brand)

• minor Shopify integration bugfix, root cause determined to be an undocumented change made on Shopify's API

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April 2022

• video thumbnail (appears in video to end customer) now shows the first frame of the recorded video

• further improvements to backend to enhance resiliency related to CICD

• integration enhancements - maximum delay is now 2 minutes from the time an order is placed in Shopify to when it arrives in the mobile app

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March 2022

• improvements to Shopify merchant onboarding process

• integration to Raisely built to help charities thank their donors (enquire if interested)

• major update to mobile UX

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Feb 2022

• admin console UX improvements

• mobile app UX improvements

• reliability improvements

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Jan 2022

• WooCommerce integration built

• support for bulk CSV/XLS file imports of tasks (contact us if interested)

• enabled merchants to send unlimited amount of test videos to themselves to verify branding their customers will see, and learn how to use the mobile app

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November 2021

• major upgrade of video delivery platform (supports an almost unlimited amount of concurrent video views)

• significant backend server improvements to offer more scale and performance (easily supports 50k videos/sends day)

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October 2021

• accepted into Shopify App store

• admin console merged into Shopify Admin console (offers a great user experience for Shopify merchants)

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September 2021

• updated default colours for video landing page, these can be modified in the admin console to suit your brand

• integrated with Shopify billing platform

• enable upload of favicon to improve branded experience further

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August 2021

• enhancements to Shopify integration

• see videos completed in mobile app

• mobile app - order number is shown in task description

• mobile app - customer lifetime value shown, in addition to order count (Shopify customers only)

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June 2021

• support for multiple users from a single company

• video recording tasks distributed evenly on a round robin basis where there are multiple users

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May 2021

• major improvements made to company admin console

• simplified onboarding experience for new merchants

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April 2021

• see a history of all videos sent to a user in the mobile app, from the video recording page

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March 2021

• enable video tasks to be skipped in the mobile app

• capture email/video engagement stats

• admin console launched for company administrators

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Feb 2021

• performance updates when performing database queries

• moved most of the platform to a microservice architecture to enable easier updates and targeted performance increases

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November 2020

• mobile app launched on iOS and Google Play stores

• MVP of video delivery platform established

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August 2020

• migrated tech stack away from Heroku (for a bunch of reasons)

• beta mobile app launched

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Jan - June 2020

• development started

• idea for CX Video came following  Alex's success with www.provedore.com.au, when he noticed producers had no way of providing a "digital cellar door" experience easily.