We are finalists!


2022 Australian CX Awards


2022 Geelong Business Excellence Awards


Easy Post Purchase Thank You Videos

CX Video is the only app on the Shopify App Marketplace that enables you to send 1:1 personalised thank you videos to your customers in seconds.


5x email opens

Our customers are achieving 93% email open rates vs the retail industry standard of 17.1% (Campaign Monitor, 2021)

30x engagement

Our customers are reporting 178% email click to open rates (CTORs), versus the retail industry standard of 5.8% (Campaign Monitor, 2021)

114x click throughs

80% of videos sent are opened and watched at least once (many are watched multiple times), versus the retail industry standard of just 0.7% (Campaign Monitor, 2021)

46% more return customers

Our customers are reporting significant increases in repeat sales from first-time buyers after using CX Video.


Built for eCommerce retailers, designed for Shopify

Install CX Video into your Shopify store in just a couple of clicks.

Don't use Shopify?

We integrate to many other apps including Xero, Raisely and WooCommerce - so contact us and we'll help get you started.


CX Video: 1 Minute Overview

Learn how easy it is to send impactful thank-you videos to your customers via email.